Cookie Policy
Willowvault · Last updated: 10 July 2025
1. What Are Cookies
Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit — for example, whether you have accepted our cookie notice — so that you do not need to provide the same information repeatedly.
Cookies do not give us access to your device and they cannot carry viruses. Most websites use them in some form. You can choose to accept or decline cookies; however, disabling some cookies may affect how our website functions.
2. The Cookies We Use
Essential cookies — always active
These cookies are necessary for the website to function. They cannot be disabled. They do not collect personal information about you for marketing purposes. Examples include: your cookie consent preference (so you are not asked again), and basic session management.
Analytics cookies — optional
These cookies help us understand how visitors use our website by collecting anonymised data — for example, which pages are visited most often and whether visitors arrive via search or direct link. We use this to improve the website. No personally identifiable information is collected.
Marketing cookies — optional
These cookies may be set through our website by advertising partners. They can be used to build a profile of your interests and show you relevant advertisements on other websites. They do not store personally identifiable information directly.
Preference cookies — optional
These cookies allow the website to remember choices you make — such as your preferred language or region — so that the website behaves consistently across visits.
3. Third-Party Cookies
If you consent to analytics cookies, we may use Google Analytics to collect anonymised usage data. Google Analytics sets its own cookies and processes data under Google's privacy policy. We have enabled IP anonymisation. We do not use social media tracking cookies or advertising network cookies unless you have accepted the relevant category above.
4. Cookie Duration
- Session cookies: deleted automatically when you close your browser. Used for basic site functionality during your visit.
- Persistent cookies: remain on your device for a set period. Our cookie consent preference cookie lasts 12 months. Analytics cookies typically expire after 13 months.
5. Your Cookie Preferences
Use the controls below to set your preferences. Your choices are saved to your browser and will be applied whenever you visit our site. Essential cookies cannot be turned off.
6. Managing Cookies in Your Browser
You can also control cookies directly through your browser settings. Select your browser below:
Google Chrome
- Open Chrome and click the three-dot menu (⋮) at the top right.
- Select Settings, then Privacy and security.
- Click Cookies and other site data.
- Choose your preferred option, or use See all site data and permissions to delete cookies from specific sites.
Mozilla Firefox
- Open Firefox and click the menu button (☰) at the top right.
- Select Settings, then Privacy & Security.
- Under Cookies and Site Data, click Manage Data to remove specific cookies, or choose a blocking level.
Apple Safari
- Open Safari and select Preferences from the Safari menu.
- Click Privacy.
- Select Manage Website Data to see and remove cookies for specific sites.
- On iOS: go to Settings → Safari → Advanced → Website Data.
Microsoft Edge
- Open Edge and click the three-dot menu (⋯) at the top right.
- Select Settings, then Cookies and site permissions.
- Click Cookies and site data to manage or delete cookies.
On mobile browsers, cookie settings are typically found under the browser's Settings or Privacy menu. The steps vary by device and browser version.
7. Your Rights
You have the right to withdraw your consent to optional cookies at any time by using the controls above or through your browser. Withdrawing consent does not affect any processing that took place before withdrawal.
Disabling analytics cookies means we cannot improve the website based on usage data. Disabling marketing or preference cookies may affect how advertisements are shown to you on other websites and whether the site remembers your settings.
For questions about how we handle data collected through cookies, contact us at [email protected].